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Public Service Design

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Introduction
Phase 1: Prepare
Phase 2: Explore
Phase 3: Discover
Phase 4: Design
Phase 5: Test
Phase 6: Navigieren
Outlook

Phase 2: Explore

Problem area

Explore

Phase 2

Curiosity is the key to problem solving.

Galileo Galilei

This handbook was developed in cooperation with

A project by

Sponsored by

Concept

Caroline Paulick-Thiel
Benjamin Seibel
Joshua Pacheco

Authors

Caroline Paulick-Thiel
Henrike Arlt
Bettina Köbler

Editorial

Joshua Pacheco
Benjamin Seibel

Design

Andrej Balaz
www.balaz.de

Illustration

Andrea Ramírez Sabat
www.andrea-rmz.com

Copyright

This work is licensed under the Creative Commons Attribution-NonCommercial ShareAlike 4.0 International (CC BY-NC-SA 4.0).

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